Tuesday, June 7, 2016

Valuable Comprehensive Customer Service


Excellent customer service cannot be overrated especially when you are about to make an investment in new equipment.  At Micromanipulator we understand completely, which is why we have made customer satisfaction our top priority.  Now celebrating 60 years in the industry, our exclusive life cycle support ensures that as a customer, you will get the help you need, whenever you need it!

Micromanipulator has had the privilege to experience firsthand changes in the industry such as early belt driven stages that have evolved into high resolution lead screw lead nut designs to provide the best positioning resolution available on the market.  Our longevity also means we have been around to witness advancements such as microscope magnifications from only a few hundred times to today’s tools that support more than 2,000X magnification levels.

As we base our success on our customer’s, providing high-quality life-cycle support that guarantees optimal performance of our equipment has always been an important part of our company’s philosophy.  The support starts right at conception, which is where we work with customers to provide high-quality engineering solutions.  During the production stage, customers our provided with a selection of models that meet budget and application requirements as well as an array of smartly-designed consumables and accessories to complement our probe stations.  Lastly we offer quality on-site support to ensure your system delivers everything it promises.    

You will discover that Micromanipulator’s team of engineers are some of the best in the industry and are adept at helping you to figure out which probe station will best serve your needs as well as to troubleshoot problems.  We encourage you to take a look at our website for more detailed information regarding all of our products.     

At Micromanipulator, we not only invented analytical probing in 1956 but are still the top name in the field.  As such we reliably deliver the tools and life cycle support the semiconductor industry depends on.  A key part of our company’s philosophy and what drives our success is an unfaltering commitment to customers’ satisfaction.  Please contact us to learn more about our wide range of probe stations and accessories. 



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