Friday, May 20, 2016

A History of Listening and Learning from our Customers





Part of Micromanipulator’s philosophy is to not only listen to our customers, but to learn from them.  This type of thinking is what has allowed us to be responsive to the on-going changes in the industry, and successfully remain in business for 60 years.

By listening to our customers, it provides us with an insight into the industry and is the impetus for us to continue to develop such a wide range of probe stations and expertly designed consumables and accessories.  For example to ensure we have a probe station that meets all of our customers’ needs, we offer Specialty, Semi-automatic, High-performance, General-purpose Manual, and Economy Manual models.  With plenty of options, we can fulfill application needs at any price point.     

Furthermore, listening to our customers has been the motivation behind us developing such a wide range of accessories for our probe stations.  We take into account our customers’ measurement equipment interface requirements, application demands and budget as well as personal preferences.  Our well-designed accessories include thermal chucks, microscopes, vibration isolation, light and noise shields, manipulators, and DC and RF measurement hardware.

Our products are available worldwide, and we have a substantial product installation base as well as the ability to provide excellent support to customers across the globe.  Micromanipulator’s longevity means we have been around through the changes such as when belt driven stages were developed into high resolution lead screw lead nut designs and magnification levels that have grown to now support >2000X magnification. 

Micromanipulator’s engineers are ready and more than happy to provide information about our products.  And once you buy from us, you will get on-going system support for the lifetime of your machine.  Visit our website to learn more. 

Micromanipulator not only invented analytical probing in 1956 but we remain the leading name in the field.  As such we reliably deliver the tools and life cycle support the semiconductor industry depends on.  As part of our company’s philosophy and what drives our success is an unfaltering commitment to customers’ satisfaction.  We invite you to contact us to find out more about our wide range of probe stations, accessories and consumables.        

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